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All You Need to Know About Fortnite Refunds
Fortnite, developed by Epic Games, offers refund options for players who meet specific eligibility criteria. These refunds are part of a broader effort by Epic Games to address issues surrounding unauthorized or unintended in-game purchases. Below, you'll find detailed information on how to claim your refund, the eligibility criteria, and the context behind the refund system.
Why Fortnite Offers Refunds
Epic Games settled a lawsuit with the Federal Trade Commission (FTC) for $520 million, including $245 million designated for refunds. This settlement stemmed from allegations that Epic used deceptive practices to encourage unintentional purchases and made it easy for minors to make unauthorized purchases【100】【101】.
Who Is Eligible for a Refund?
You can request a refund if:
- You were charged in-game currency (V-Bucks) for items you didn’t want between January 2017 and September 2022.
- Your child made unauthorized charges between January 2017 and November 2018.
- Your account was locked after disputing unauthorized charges【100】【101】.
How to Claim Your Refund
- Visit the FTC's Refund Portal: Head to ftc.gov/fortnite to start your refund claim.
- Provide Your Details:
- Enter your Epic Account ID or claim number.
- Sign in to your Epic Games account if required.
- Follow the Deadline: Claims must be submitted by January 17, 2024【100】.
Steps to Locate Your Epic Account ID
- Log in to your Epic Games account on the official website.
- Hover over your account name and select Account.
- Find your Account ID listed under Account Information.
Refund Conditions
Refunds are processed for in-game purchases like skins, emotes, and battle passes under specific circumstances. Once approved, you may receive compensation directly to the payment method used or through other agreed terms【101】.
Tips for Avoiding Unauthorized Charges
- Enable Parental Controls for child accounts.
- Regularly review your purchase history in the Epic Games Store.
- Utilize Fortnite’s updated refund system, which includes features like hold-to-purchase mechanics and instant cancellation options【101】.
Conclusion
Fortnite's refund system aims to ensure consumer protection and address unintended purchases effectively. If you think you’re eligible, ensure you apply before the deadline. For further updates and details, keep an eye on the FTC's website or Epic Games' support pages.
If you'd like to explore Fortnite or claim bonuses using referral codes, consider checking out this link to join and engage with a wider gaming community.